Payment Policy

At Discount Carpets, we aim to make your shopping experience simple, transparent, and secure. This Payment Policy explains how payments are handled for all orders placed on our website.

1. Accepted Payment Methods

We currently accept:

• Cash on Delivery (COD) — Pay in cash when your order arrives at your delivery address.

No other payment methods are accepted at this time.

2. Cash on Delivery (COD) Orders

  • COD is available for UK orders only.

  • Please ensure you have the exact cash amount ready upon delivery. Couriers may not be able to provide change.

  • Once your order is confirmed, it will be processed and dispatched according to our standard delivery schedule.

  • If you are unavailable at the time of delivery, please contact our support team to rearrange a delivery date.

  • Repeated missed deliveries or refusal to pay may result in suspension of COD privileges.

3. Payment Confirmation

  • Your payment will be collected by our delivery partner at the time you receive your items.

  • A physical payment receipt will be provided upon successful payment.

4. Security & Fraud Prevention

To protect our customers and our business:

  • All orders are subject to verification and security checks.

  • Discount Carpets reserves the right to cancel any order if suspicious or fraudulent activity is detected or if the order cannot be validated.

5. Contact Us

If you have any questions about payment or billing, feel free to contact our support team:

Email: support@discountcarpets.shop
Phone: +442086777010
Address: Discount Carpets, 380 Streatham High Road, Streatham Railway Station, London, SW16 6HP, United Kingdom